Testimonials

HOME-BUYING CLASSES & SERVICES:

“My wife and I have enjoyed taking your classes and feel totally prepared for the responsibility of homeownership.Thank you for your time and guidance!”
– D. & G. B.  (Class Attendants 1/29/15)

“Patty, our class instructor, is a great teacher, very thorough and informative.  She made a lot of complicated things simple–and with a sense of humor!  Great job!  A+++!”
– Unsigned  (Class Attendant)

“Thank you for going above and beyond!”
– A. & M. B.  (Class Attendant)

“Thank you so much for your time.  The information you provided was very valuable, you kindly answered all my questions, and you were so patient with me.  The work you do is GREATLY appreciated!”
– S.R.  (Class Attendant)

“Thank you so much for helping me with my mortgage credit certificate.  I especially appreciate your totally professional handling of the entire process.”
– A.B.  (Mortgage Credit Certificate applicant)

“Thank you, thank you, thank you so much for getting our mortgage credit certificate completed so quickly!  And thank you for going the extra mile and not only calling us but also e-mailing a copy to us!  We greatly appreciate all your help!”
– J. & D. M. (Mortgage Credit Certificate Applicant)

“Thank you for all you did to enable us to have our new home.  We are eternally grateful!”
– J.&M. P. (First Time Homebuyers

“I was so touched when I found out that you had located funds to help me buy my first home.  You guys will forever have a place in my heart for helping me (someone you didn’t even know) to purchase a life-long dream.  I can’t thank you enough!”
– S.R. (First Time Homebuyer)

“Moving into our new house has put me a bit behind (your fault!)–thanks SO much for patiently putting up with us during the entire process.  We are VERY appreciative!”
– B.A.
(First Time Homebuyer)

“I just wanted to thank you and your staff once more for all the help this week.  The grant you helped me get has really made my year, one of the best things to ever happen to me!  I’m also insanely excited about this whole process–I’ve never bought a house before, and the house I’m getting is a beauty.  I love it!”
– C.T.
(First Time Homebuyer)

“I can’t believe how much I learned at the First Time Homebuyers’ Class.  THANK YOU!”
– Unknown (Class attendant)

“All of your staff involved with first-time homebuyers are amazing people, and you are really having a positive impact on their lives.”
– A.B.
(First Time Homebuyer)

“I would like to take this opportunity to thank you SO much for talking to us all about how to better our lives.  Your knowledge, your expertise, and your enthusiasm were heard and felt loud and clear.  You are so inspiring–you give me hope!”
– R.C. (Class attendant)

“I just wanted to say thank you for helping me get access to Homebuyer Solutions Program funds.  I am now in my new house, and I am loving it!  Thank you very much!!”
– M.D.
(Homebuyer)

“Just wanted to let you know that I signed documents with the title company today.  It wouldn’t have been possible without FHR’s program and YOUR assistance.  I appreciate you so much!”
– L.N. (Homebuyer)

 


 

MORTGAGE FORECLOSURE AVOIDANCE

Note to Rachel Ramirez: My counselor went WAY above AND beyond her job requirements to help me prevent my house from being foreclosed.  I have significant memory problems and unreliable transportation, so she patiently rescheduled my appointments numerous times and then worked through her lunch time when I was late coming to my appointment.  She is extremely skilled, efficient, personable, patient, kind, compassionate, polite, and very professional.  She made ALL THE DIFFERENCE in helping me to get refinanced and keep my house after paying 4-5 years in mortgage payments.”
– Unknown (Mortgage Default homeowner)

“I just want to thank you for getting me into a program I had no idea existed.  Your work with my home has saved the day, and I can rest easy now.  It happened so fast–unbelievable!  As I said, you are an angel, and your organization is doing great work for people here in Tucson.  I can’t thank you enough.”
– M.P.
(Mortgage Default homeowner)

“Thank you so much for everything you did so I was able to keep my home!”
– M.G.
(Mortgage Default homeowner)

“We are very grateful to you and Family Housing Resources for helping us save our home!”
D. & T.H.
(Mortgage Default homeowner)

“Words cannot describe how happy we are.  We were very lucky to have you help us and are eternally grateful!”
G. & L. M.
(Mortgage Default homeowner)

“I would like to comment about the great service we received from our FHR counselor.  When we went in for the appointment, she was wonderfully understanding of our situation and looked at the best possible ways to help us.  We are extremely happy with our results and would recommend her to anyone.”
J.Y.
(Mortgage Default homeowner)

“Thank you so much for everything.  You have been great, very helpful and supportive.  If you ever need a recommendation, send them my way!”
– S.K.
(Mortgage Default homeowner)

 


 

COMPLIMENTS FROM PROFESSIONALS

“I am pleased to advise you that the 2014 WISH allocation has been announced, and that Alliance Bank of Arizona has set aside $300,000 for Family Housing Resources.  This amount is the highest allocation we are providing to any organization.  It’s been a pleasure to work with Family Housing Resources to date, and I look forward to continuing our relationship.  Thank you for all you do in our community!”
– Community Reinvestment Act Administrator

“I can alway count on the packages received from you to be complete and accurate, and follow-up communication has been great!”
– Bank Administrator

“OMG, you are the best!!!!  Thank you very much!!  Our client says she appreciates you more than you know!”
– C.E., Title Officer

“One of my clients, S.C., was in your class on the 26th and said you were great!”
– P.V., Loan Officer

 


 

MULTIFAMILY RESIDENTIAL SERVICES DIVISION:

“When I signed my lease on April 4th, I was given a packet of helpful materials that began with the words “Welcome home!” This toughtful greeting was in keeping with my experiences since I first walked in to the offices of Family Housing Resources to apply for an apartment in this project.”
– Charles Wesley
(Silverwood Casitas Resident)

“I am profoundly grateful to HUD, FHR, the architect, builders and all involved in providing me a safe and comfortable residence within my means. I shudder to think where I would have ended up without Silverwood Casitas.”
– Michael Wilson
(Silverwood Casitas Resident)

“Whenever I have a problem or concern, it is always taken care of promptly and very professionally!”
– E.T. (Resident)

“I love the apartment, and I hope to stay here a long time!”
– B.H.
(Resident)

“The staff here has done everything we’ve asked of them and more.  We love living here, and we feel safe.”
– R.B.
(Resident)

“Everyone who works here, from the office staff to maintenance, does a great job!”
– J.S.
(Resident)

“We are very pleased with all of the staff’s kindness and expediency in handling maintenance issues.  The property looks amazing!  Keep up the good work!”
– P.J.
(Resident)

“We’ve been here for four years and have never been happier.  We love our Manager.  It’s nice to have people who care and listen.”
– G.Z.
(Resident)

“This place has the best office staff!  We all need to be grateful for all that they have done and continue to do!”
– L.S.
(Resident)

“Our maintenance crew is doing a bang-up job!”
– N.G.
(Resident)

“This is a wonderful place to live in.  I want to compliment our manager and her staff for all of their outstanding service to this community.”
– E.D.
(Resident)

“Honestly, I couldn’t have picked a better place to live.  Since the day I moved in, staff and neighbors have been so very nice and helpful.  I am truly blessed!”
– J.G.
(Resident)

“I moved here from Texas 6 months ago.  My daughter found this apartment for me, and I thank her every day, because this has made my move much easier.  The staff are warm and helpful.”
– S.B.
(Resident)

“I’m very satisfied with the staff and my neighbors.  My experience living here has been great!”
– S.H.
(Resident)